Client Testimonials

My apologies in sending this letter a bit late. However, through this letter I want to recognize and acknowledge your assistance in our attempt to secure a SBA loan. We (Komal and I) truly appreciate your efforts in getting the SBA loan - for starting a SUBWAY restaurant.

We came to you with no prior business knowledge, and the complexity of being legal permanent residents (and not U.S. Citizens). You were very helpful in clearly identifying the challenges and the issues that we had to tackle first. Your approach to the entire process was very professional and helpful. Of special note is the help we received from Mr. Tom Moran. Being an owner of a Subway restaurant himself, Tom had good insight into the whole process of buying a Subway restaurant. He was very prompt, diligent and helpful. I am so impressed by you and Tom, that if I come across another opportunity to seek SBA financing, I'd again approach 'The Business Resource store'.

Please accept our 'Thank You' for your hard work and support.

Ashish & Komal G.

Just a quick note to all the fine professionals at The Business Resource Store "Thank You" ... "Thank You" for the prompt, professional and excellent service I received. But first a little background...

I am a U.S.C. grad, been running the Million Dollar a Year Club as a salesman for years, and think I can handle myself pretty well in business. At first I thought why engage a service as offered by The Business Resource Store to assist me in obtaining something as simple as a Small Business Administration loan when it is something I can handle myself.....How wrong I was!

From the first day I spoke with Tom Moran, I could tell things were going to get done. He worked extremely hard to get me the best financing possible. Tom constantly kept me in the loop....I could tell he was always looking out for my best interest not necessary what would be most financially rewarding for TBRS. There became a time in our relationship when I was not responsive to Tom's phone calls...because I was delaying the loan application and approval process (not Tom), I even got a personal call on the weekend from the President of The Business Store, Don Steele, inquiring if The Business Resource Store was providing the quality of service I expected.

Should The Business Resource Store ever need a personal recommendation relating to the outstanding service and loan funding support I received from any of my future- fellow franchisees at iSold It® or any other entity, it would be my pleasure to highly recommend The Business Resource Store. I would additional recommend they request Tom Moran to handle their account. I may be reached at (949) 289-7077.

Gratefully,
Richard C. iSold It© - San Clemente, CA

I am writing this letter to thank you for your assistance in getting financing for my new store, “iSold it on eBay.” You did an outstanding job getting the best deal possible while providing me as many options as possible.

I will be completing my formal training with my new franchise business, and hope open in April. I am grateful I for the referral to you and since you had prior experience with my franchise. I would recommend The Business Resource Store to anyone planning on opening an “iSold it on eBay” store or any other business for that matter. Thanks again for your guidance and a job well done!

Sincerely,
Eric B.

We were introduced to a business that was suited for us and was not sure it would be possible to open. The financing was the biggest key to the equation. The Business Resource Store found that key and helped make it possible. They were with us every step of the way. When we had a question, they were right there whether it was the solution or just pointing us in the right direction. We want to thank Neeta and Don for not only their help, but taking the time and having patience, to help make this adventure possible. This experience has been educational and rewarding because of you.

Thank you so much for everything.

Harvie and Karen
Mountain Autoqual

I am writing to express my appreciation for the work you and the Business Resource Store did in helpig me put together a business plan and SBA package which was accepted by a bank almost immediately after it was completed.

It would have taken a huge amount of work to put together projections and write the business plan by myself but with your help it went smoothly and systematically and was not hard to do. It saved me a lot of time.

If I know of anybody considering starting up their business and trying to amass the capital to do it, I would not hesitate to recommend you, Neeta, and The Business Resource Store.

Best Regards,
Jeff R.
Floor Coverings International

Wow! Thanks to your dedication, perseverance & customer service skills, you and the Business Resource Store were able to help my candidates realize their dreams of franchise ownership. You did a fantastic job & thanks for keeping everyone posted as to your progress. I am looking forward to many more deals together!

Warm Regards,

Lou
"Chief Listener"
FranChoice Consultant

This letter is an attempt to show our appreciation for all that you have done for my wife and I in helping us to secure financing as well as working capital for our business; Subway #5498.

We came to you with less than perfect credit scores and no prior business knowledge, only some experience working at restaurants and the desire for something better. No client is too little or too large for you we found out. You were personal and professional at the same time, down to earth and presented things on our level. Not only did you secure financing for us, but you also gave us the tools for which to walk out the door and take ownership of our business. It was impressive how you seemed to know, personally, all of the contacts for which we needed to proceed with our venture. How great of a feeling to say, "Don Steele referred me to you."

All and all it was a wonderful experience and we cannot thank you enough. We work for ourselves and we have you to blame! And when it comes time for our next venture, you know who I'm calling?..

Derrick and Sarah P.

I'd like to thank you and your team for helping me with my business. Your expertise and professionalism not only helped me with my buisiness plan, but I also learned the necessary tools to ensure a successful business.

I also appreciate the timely response and organization that you and your staff had throughout the six months I have been dealing with you. Your follow up after the loan process is also a great addition and I know that will also be helpful.

Thank you,

Mike P.
Master Licensee Apple Spice Junction Los Angeles

When I first contacted your organization, I had no experience in starting up a business. With your help and guidance, I was able to accomplish things that I never thought I would be able to do. The complexity of learning all about business plans, financing, and paperwork were overwhelming for me, but you and your staff were wonderful in guiding me through all the steps required for me to achieve my goal of becoming a self-employed businessman. Now, with all that stuff behind me, I am following through with the construction of my very own business ... a franchise coffee house called "It's a Grind." I want to thank you for all the effort and support you've provided in helping me achieve my dream of being a business owner. I could not have done this without your assistance and knowledge ... thank you so much!

Sincerely,
Ed A., Highland, MI

I am writing this letter in reference to our business dealings with Terri Salerno. My husband and I are starting a Certa ProPainters franchise and were given Terri's name by our corporate office. We needed to obtain financing for the start-up of our company.

Terri was extremely helpful and professional from the start. She guided us as we put together a business plan and financial projections, to be presented to financial institutions for an SBA loan. We worked closely with Terri on these items, making changes and revisions until we had a formal, professional plan for presentation.

We were on very tight deadlines, and Terri worked hard to stay in close contact with us and keep us informed at every step of the process. Unfortunately, our package was very difficult to market, based on our own individual circumstances. When we were getting close to our start-up date, Terri re-assessed our package and came up with several creative alternatives. Within forty-eight hours we had more capital than we had initially expected.

I would highly recommend Terri's services to any individual looking for business funding. Having no entrepreneurial experience, the initial phases of business development, planning and funding can be overwhelming. Terri made sense of it all for us. We had the experience of a seasoned professional, and did not have to suffer the delays that come with making mistakes had we done it on our own. The Business Resource Store, and Terri Salerno as their representative, provided everything we needed to get financially up and running.

Sincerely,
Jennifer B.
President, Certa ProPainters of the Treasure Coast
132 Captiva Cove, Stuart, FL 34994

I want to express my appreciation for the assistance Ms. Terri Salerno provided with my recent financing transaction. Unfortunately, there were numerous delays associated with the closing of the transaction. With each delay, Terri put forth the extra effort to make sure the delay was not a result of my failure to provide requested information to the lender. Terri's confidence that the transaction would close was reassuring, especially when there was absolutely nothing I could do to speed up the process.

Thank you for asking Terri to assist me with this transaction . I most certainly could not have done it without her.

Sincerely,
John J. D.

I want to thank you and your staff for all your help in my recent business financing arrangement. As a first-time business owner, mu attempts at acquiring financing through my local, "friendly, neighborhood banks" was very frustrating. Without a track record of business ownership, their tolerance for risk was too low to finance me. I found out quickly that 27 years of corporate management experience does not carry the credibility that I thought it would when looking to finance my own business. Thankfully, a business broker referred me to you. I must admit that I was skeptical at first, primarily because I still felt I should be able to get financed on my own. However, after taking the "leap of faith" and working with you, I learned that there is another world of finance out there beyond what the typical wage earner ever sees. Your staff is obviously experienced in navigating those waters and they guided me through the mass of forms and documentation. You and they also remained quite pleasant through the whole experience despite my frequent high anxiety level.

I also had the good fortune to work with Terri at the Mortgage Savings Store. Again, with great ease and thorough follow-up, she arranged a much needed 2nd mortgage which allowed me to satisfy my needs. Her service is just another piece to the full package you have to offer.

The whole experience of purchasing a business was quite unnerving and more of a challenge that I expected. I am convinced I would not have made it without the assistance of someone like yourself and your oraganization. Thank you and thanks to your staff for helping me reach my goals and make my dream of business ownership come true.

Sincerely,

Len H.
Hiznay Enterprise, Inc.
12036 Venetian Way
Orland Park, IL
60467

I am a small business owner. When I speak to my vendors I expect them to tell me what they CAN do, not what they CAN'T do. This is especially true with my financial transactions.

After unsuccessfully tring to refinance my business with several financial institutions that claimed to be "small business friendly," I called The Business Resource Store. Don Steele, Susan Kaiser and Terri Salerno listend to my needs, developed a plan, and made it happen. That's the kind of help I need!

Mike M.
Owner and President
The Adamas Company
Zionsville, IN
http://www.theadamascompany.com/

We started our business venture about 6 months ago. Our main goals were:

1. Create a Business Plan
2. Obtain SBA Financing
3. Open the Bad Ass Coffee Co. in Jan. of 2004

We have now been open approximately 1 month and I want to Thank YOU and your team for a very exciting venture.

From day one your team was ready and willing to help us meet our goals. We heard many stories from others that obtaining an SBA loan could take many months. However, because of your team's dedication and unwavering resilience, the Business Plan your team helped develop allowed us to obtain funding within weeks. This allowed us to meet our goal of opening our new store in record time. In fact our Corporate Headquarters has never seen a store open as quickly and efficiently.

In a nutshell, Don, without the help of your entire team, we would most likely still be writing our business plan and marketing this plan to potential banks to obtain SBA funding. The service you provided was excellent, my partner (Malcolm) and I cannot thank you enough and would recommend your services to anyone.

Thanks Again,
Mike P.
Treasurer MJK of Indiana, INC. DBA/Bad Ass Coffee

Sincerely,
Ron P.
Maid Brigade

I appreciate you and your staff's help in securing my loan for my new business. You and your staff are very competent in arranging financial funding. I look forward to working with you in the future for any needs that arise.

I will refer any people who are in need of your services to you. Your company offers a service that many individuals can use and you are very innovative in arranging funding that fits the customers needs.

Donald N. S.
President

This is a letter of testimonial for The Business Resource Store and specifically Don Steele and his efficient and effective staff. my husband and I are entering the small business world after 30 years each as educators. We needed advice to begin our screening of the small business possibilities and later to compile a business plan and seek financial assistance. Don Steele and his staff did this ALL with confidence and skills far beyond what we had anticipated.

Don began by meeting with us initially, then by weekly phone conferences until the business loan had been applied for. He gave us guidance into small business possibilities in relation to the expectations we had envisioned. He put our Business Plan together for us to present to he small business franchise as well as lending institutions. Don and his staff always worked in a very timely and knowledgeable manner. The were always very professional, upbeat and positive in dealing with us. Many times Don and his staff were there to "hold our hands' and listen to our concerns, as well as coach us in dealing with a problem. Calling The Business Resource Store, for us, became more like calling a trusted friend for advice. We not only appreciate the work done for us, but the relationship we fell we have with them. Integrity, effective and efficient business knowledge and excellent communicative skills, all are words that we feel describe ... The Business Resource Store.

Don and Pat F.

As a first time business owner, The Business Resource Store was very helpful during what can be a very confusing and stressful process. The business plan help alone was worth the price of their services.

Everyone I dealt with at The Business Resource Store was very helpful and always checking in to be sure that I had everything I needed.

N. M.
Planet Beach

This letter is to comment your company for the quick and helpful manner you and your staff have helped in working with my franchisees.

I had sent you a client a few months ago, who was turned down by another source our company had provided. They kept him handing for months saying they could get him the loan. He and his brother attended school in Utah and while assured the loan would happen, they said the person he was working with left the company and we had to start all over. My client was angry, frustrated and felt he lost a lot of time and was committed to mall and architects to meet deadlines.

Don, I had heard about you, and met you and your staff in Florida at our convention and felt very comfortable calling my client to see if you could help. Your professionalism on working with my client, made me feel that it would happen. The other day you called me personally to give me the news, you did it in a very short period of time.

Well, What I am trying to say is. Thanks for being there and helping my clients. I will continue to use your company.

Sincerely
M. H.
Senior Franchise Development
Manager Midwest Region

I just wanted to say thanks for everything you have done for me so far.

I am pleased with the quick and friendly service.

Most of the time, you guys were waiting on me!

If everyone I have dealt with, was as prompt as your company has been my life would be so easy!

Thanks, so much,
J. O.

I just want to thank you for your hard work in obtaining the SBA loan I needed to purchase an existing Mail Boxes, Etc. business located here in Atlanta, GA. As someone who is an active SBA lender myself, I understand how complicated a request like ours was. You were thorough and determined in your efforts to find a permanent source of financing for me on the terms I wanted. You run a truly effective operation.

I have already started referring clients for SBA loans that are out of my area to you for assistance and will continue to do so, knowing you will handle them most professionally.

Thanks again.

Sincerely,

Andrée M. L.
Senior Vice president
The Summit National Bank

I wanted to personally thank you for all of your help over the past month in obtaining a business loan for our new venture with Mrs. Field's Famous Brands. Every Associate at the Business Resource Store was very accommodating, pleasant, and enlightening in the process.

There came a time when Pacifica Capitol turned us down for the financing amount in which we needed to successfully complete the project ... I was ready to give up hope. Thanks to Marcia Hartford with Mrs. Field's Famous Brands for turning us over to the Business Resource Store.

After dealing with many various banks (such as Fifth Thrid, Park National, Key, and Pacifica) and bank managers ... I know that when planning our next venture I will call upon the Business Resource Store. Had I known about your company sooner I would have taken months off of project delays ... and would've been able to open when originally scheduled.

If you ever come across a hesitant client and need a recommendation ... please feel free to give them my direct number.

Again I can't thank you and your team enough for the great experience we have had with the Business Resource Store.

Sincerely,
Brad W.
Mrs. Fields' Famous Brands

Thank you so much for helping my husband and I in obtaining a Small Business Loan for our new business. To be quite honest, we were very skeptical in the beginning due to an unpleasant experience we had with another firm. We also thought we could obtain the loan directly through a local bank, but realized that there were too many hidden guidelines that a bank loan processor would never tell you about. In the end, you and your staff won us over by taking the time to address our concerns and issues. You and your wonderful staff were there for us every step of the way. Our loan was processed with great care and in a timely manner.

We truly appreciate all your help and would recommend your company to anyone who is thinking of obtaining a Small Business Loan. Thanks again.

Sincerely,
Sandy L.

It has been a while since we began our journey toward business ownership. Now, four months into our business, we would like to express our gratitude for helping make our dream come true.

From our first phone conversation, it has been a great experience. Your knowledge of the business world is exceptional, while your demeanor and teaching skills are unsurpassed. We knew little about running a business, let alone getting financed for one, but with your guidance and assistance with financing, we felt confident that we would be able to run a successful Wild Birds Unlimited store. It is also comforting to know that we are able to contact you should we need further assistance.

Michelle and I can’t say enough about the experience that we had with you and your staff at The Business Resource Store. We couldn’t have done it without you!

We have and will continue to recommend your services to others who are interested in business ownership.

Sincerely,
Douglas & Michelle M.

Just wanted to take a quick moment to thank you for all the help you have been to clients I have referred from the South Bend Small Business Development Center. Whether it is conducting a training session to better inform them or offering direct assistance in financing their businesses, you have been willing to offer alternatives that gave hope that may not have otherwise existed.

My clients have found you to be easily accessible and willing to "think outside the box." You have offered tham a variety of services (i.e., business assessment) in addition to the financing pachages you are able to put together and I sincerely appreciate your efforts.

It is our goal to find a way to put serious start-up clients into business or existing ones the opportunity to expand and you have become an integral part of attaining that goal.

Thank you for all the assistance you have given and I look forward to working with you in the future.

Best Regards,

Janet A. F.
Regional Director

I want to thank you and The Business Resource Store for the Extraordinary services you continually provide my clients. One particular situation I would like to mention is one where my client had been turned-down by several lenders and at wits end. I then sent them to you for consulting and not only did you get the loan approved, but you also provided the knowledge needed to run a business. No matter the situatioin, you’re always more than willing to find a way to make it work. I trust that my clients are in good hands with you and am ensured of a smooth process for all.

You are the best I have come across in my 40 years of business.

Best Regards,

George Thureanos
AA Business Brokers

I just wanted to thank you for helping me acquire my loan to buy 'Play It Again Sports.'

I know when we started, I was a little intimidated by the process of buying a new business. However, your banking experience, as well as your keen business acumen was invaluable during the acquisition process. In short, I am positive that without your help and hard work, I would not be the proud owner of 'Play It Again Sports' in Carmel, Indiana.

Thanks again for all your hard work and if there is anything I can do for you, please do not hesitate to call. I look forward to meeting with you again soon.

Sincerely,
Ray W.

I want to thank you for your assistance in getting my business off to a good start! Thanks to your guidance and support, I am well-positioned not only to succeed, but also to grow in a very competitive market.

Since I have 15 years of human resource, project and business management, I was reluctant at first to seek out business advisors. But as I became more serious and involved in my pursuit of a career with Computer Doctor Franchise Systems, I realized that I was uncovering many new obstacles to achieving my goals. While I could have completed many of the tasks by myself, I am certain that I could not have accomplished them as well or as quickly without your help.

In particular, I found your financial recommendations and connections to be invaluable. You challenged me to develop a more detailed business plan than some financial groups might have required but, as a result, my SBA funding was approved quickly and without issue. I also ended up better-prepared and more confident of my startup plan.

In the next year, I will be using your services again as I open my second and third stores. I am interested in your recommendation for store timing, location and range of services.

I would certainly recommend your services to other individuals and businesses seeking guidance and direction for startups and growth.

Again, thank you for your help!

Sincerely,
Thomas C. S.

This is just a short note expressing my appreciation at the way you have been able to help my clients to put together their new businesses and get them funded.

As you know, sending my clients to you is just one step in the process that we teach on how to buy a franchise the right way. Every new client needs a lawyer, a C.P.A. and a funder. Your system is ideal to be the "Funder."

If you have new contacts that want validation please feel free to instruct them to call me.

Here's to a prosperous summer for you and yours.

Sincerely,
Joe L., CEO
Frannet MidAmerica

It was many months ago that we began our pursuit of the financing required to open our first Fantastic Sams salon. Now, two months into our new business, it is certainly time to share some thoughts.

From the first day, you were a pleasure to work with - comprehensive in your knowledge, while so comfortable in your manner. With our focus on multiple units, you found access, for us, to far more credit than we could have possibly found on our own. Throughout the prolonged delays resulting from our extremely difficult landlord, you remained supportive, providing much-valued guidance, while at the same time you managed to secure repeated extensions on the SBA's commitment. And now that the deal is done, and our business is underway, I know that you remain a phone call away should I require any advice or feedback.

In short, Don, you and your staff - including Ms. Susan Kaiser in particular -have provided an extremely unique and most valuable service, for which my wife, Ann, and I cannot thank you enough.

Warmest regards,
Harry K.

I just wanted to drop a line to all of you to let you know how much we at Fish Window Cleaning appreciate the services you provide. When I originally heard about your company, I assumed that The Business Resource Store would be a possible resource for "credit challenged" or "heavily debt laden" franchise candidates. I found out that I was really limiting my resources.

We've had a number of candidates with outstanding credit, plenty of equity/net worth, and a good debt load ratio that have used The Business Resource Store for loans, credit lines, 401k roll-overs and more. I hear things like, "The Business Resource Store sure was a lot easier to deal with than my bank", or "Yeah, they charge a fee for their service but they get it done fast and I don't have to in begging for the money. They're open, straight-forward, and professional."

Now I refer The Business Resource Store to EVERYONE that might want to look at finance options. we've even discontinued in-house financing now that we have come to know The Business Resource Store as a reliable, respectable, and more than competent resource for our prospective franchise owners.

Thanks to all of you for the job you do. We appreciate it.

Tim C.
Fish Window Cleaning
Dir. of Franchise Development
1-877-707-FISH ext. 14

I find your organization one of the best and most professional when in it comes to helping small businesses find the right solutions for their financial needs. I am honored that you have allowed me to be part of your team indirectly. I look forward to the opportunity to continue building our relationship and making it stronger as time goes on. Again, it has been a pleasure. I will continue to pass your name along to clients that I cannot assist.

Best Regards,

Guy J.
KeyBank
Sales Manager

I got approval for the loan which completed my contract with the Business Resource Store; yet, they continued to help the effort until we closed...almost seven weeks later!

I can't say enough about the terrific service I've received from the Business Resource Store; I would not be a business owner today without them!

Chick D.
Molly Maid of Macomb

I just wanted to put together a quick letter to thank you and your staff for the hard work you all do.

I am glad that we have developed a positive working relationship over the past year or so. You do a great job of identifying prospective borrowers/businesses that fit into the SBA and CIT lending guidelines. Additionally, you guys are great at helping me appropriately structure deals so that they can be approved and closed in a timely manner. This benefits all concerned: the borrower/business gets the funding they need to grow, start or acquire; you help my firm achieve our SBA loan funding goals; and, your firm grows and flourishes. This is truly a win-win-win situation.

Additionally, after we get a loan approved, your firm is the best in the business at gathering the documentation needed to close the loan quickly. The Indiana Shipping & Supply loan comes to mind. The loan was submitted, approved and closed within three weeks.

I thoroughly enjoy the working and personal relationships I have developed with you and your staff and look forward to growing it further.

As always, if I can help you in any way, please don't hesitate calling me.

Sincerely,
David J. F.
Regional Account Manager

I am writing this letter to thank you for your efforts in helping my wife and I secure credit for our business start-up and operating expenses. You and your team did an outstanding job within a very tight time frame. Our local banks, which we have worked with for over twelve years, were unable to assist us in finding additional funding. Your business advice has also proven to be fundamentally sound as we are already putting your suggestions into action.

We will be completing our formal training with our new franchise business, Nationwide Floor & Window Coverings, and hope to hit the ground running in late December. My wife and I are grateful we came in contact with The Business Resource Store and will recommend your services in the future. Thanks again for a job well done!

Sincerely,
Kevin and Cindy M.
Billings, Montana

Please note: In accordance with the FTC guidelines concerning use of endorsements and testimonials in advertising, let us make you aware of the following:

The testimonials displayed are given verbatim except for correction of grammatical or typing errors. Some have been shortened where the testimonial was lengthy or portions were repetitive. Unless we have noted otherwise, the images used and the names of the customers have been changed to protect their privacy. These testimonials and case histories are actually received from our customers. They are individual experiences by persons who have used our services. However, the effectiveness of our service varies depending on each customer's situation. Therefore, these testimonials and case histories reflect individual results and we do not claim that they are typical results that you should expect to achieve.